The University of Iowa

Resources for Parents & Families

In this section:

Resolving Issues & Concerns

We encourage parents and family members to empower students to resolve issues or concerns on their own. When students take an active role in working through issues or concerns that arise they are able to make valuable connections with faculty and staff members and develop vital problem-solving skills.

We encourage you to take the lead in resolving your student's concerns when:

  • Your student has health issues that prevent him/her from making well-informed decisions.
  • You cannot locate your student.
  • Your student is too ill to handle his/her situation.

If you have immediate concerns about the safety of a student, or feel that a student might be a threat to himself/herself or others, please call the University of Iowa Department of Public Safety at (319) 335-5022.

You can also report a student concern directly to the Academic Support & Retention staff.

Helpful Terms

We know all the acronyms and abbreviations can be confusing. See our lexicon to better understand.


Every student will be assigned to an academic advisor. Students can check their MyUI account to find out which Academic Advisor they are assigned to. Encourage students to talk with their professors during office hours (drop in hours that are scheduled by each instructor and listed on the course syllabi which students will receive during the first week of classes). There are lots of academic resources, campus help labs, and tutoring available. For more information on academic resources, please visit Tutor Iowa

Residence Hall Living

Residence Education Staff is available to help students in almost all areas of their University and Residence Hall experience. From the RAs on each floor to their professional staff of hall and area coordinators, they are available for assistance through on-call staff 24 hours a day.

For more information about the Residence Education staff visit the University Housing and Dining website.

Involvement Opportunities

The university of Iowa encourages students to connect to campus, develop leadership skills, meet new people and have through the Pick One! campaign. Students can find information on student organizations and late night events at the Center for Student Involvement & Leadership.

Financial Resources

Physical or Mental Health/Emotional Concerns